Online learning services account for only 14% and most users have language learning demands. Users are mostly between 12 to 19 years old.

As indicated by interviewees that use online learning platforms, the highest percentages of content learned through platforms consist of learning "languages" which accounted for 44.8%, followed by "materials for examinations" (public office examinations and individual subjects) with approximately 20%, and "cooking" with 14.9%.

According to the bilingual national policy of the National Development Council, Taiwan will soon become a bilingual nation and the use of digital technologies to build a bilingual nation will become a necessity. In addition to language education, the content and methodology can also be used to improve the usage rate of online learning.

With regard to content: The policy encourages different groups to develop education for necessary skills or interests such as nanny courses, professional training, and business courses such as video marketing and recreation of brands to promote past onsite courses to online channels. The policy also advances the development of local content such as the education and passing down of conventional industries or primary industries while achieving promotion and tourism solicitation functions.

With regard to the methodology, operators can form alliances with social groups and content media and use the high usage rate to increase the exposure and attractiveness of education applications such as knowledge-based YouTubers or Internet celebrities. Operators may also employ new technologies such as AR, AI, and live broadcasts to create more learning experiences.